Returns & Refunds
Because coffee is a consumable product, we do not accept returns for change of mind or taste preference. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@roastedlantern.com We’ll review the issue and, when appropriate, provide a replacement or refund.
Terms of Service
By purchasing from The Roasted Lantern Coffee Co., you agree to provide accurate billing, shipping, and contact information. Product availability, pricing, and promotions may change without notice. We reserve the right to limit or cancel orders when necessary.
Orders are processed and shipped using the delivery method selected at checkout. Delivery times are estimates and may vary due to carrier delays or other circumstances outside our control.
Coffee is a consumable product, so returns for change of mind or taste preference are not accepted. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@roastedlantern.com so we can review the issue and, when appropriate, provide a replacement or refund.
By using this website and placing an order, you agree to these terms and any other policies posted on our site.
Privacy Policy
The Roasted Lantern Coffee Co. respects your privacy. We collect information you provide when you place an order, contact us, or sign up for communications, including your name, email address, shipping address, billing information, and order details.
We use this information to process and fulfill orders, provide customer support, communicate with you about your purchase, improve our website and services, and, when you have opted in, send marketing communications.
Payment information is processed through our payment providers and is not stored directly by The Roasted Lantern Coffee Co.
We may also use website analytics and cookies to understand how visitors use our site and to improve the shopping experience.
We do not sell your personal information. Information may be shared with trusted service providers only as necessary to operate our business, process payments, fulfill orders, deliver packages, or support our website.
If you have questions about your personal information or would like to request access, correction, or deletion, contact us at hello@roastedlantern.com.